Listlis support

Ask for help

For a product problem or feature request, email [email protected]. Support messages are private. Include the page or feature, what you expected, what happened, and steps that reproduce it. Screenshots are useful after private content has been removed.

For account access, a security concern, private data, or an account-closure request, email [email protected] from the address on your account when possible. Do not send passwords, passkeys, session cookies, OAuth credentials, API keys, private share links, webhook secrets, or outline content.

Account access

• Use Forgot password on the sign-in screen for a one-hour reset link.
• Check spam or filtering rules if a verification or reset message does not arrive.
• Include the account email and approximate time of the failed attempt in a private email.
• Listlis support will never ask for your password, passkey, session cookie, or bearer token.

Connected apps and ChatGPT

The app's Connect AI panel lists current OAuth connections and REST API keys. Disconnect a client there to end that grant, or revoke a key by its name. If a client still shows stale results, start a new client conversation after disconnecting or reconnecting.

A useful private report includes the client name, tool name, approximate time, requested action, and visible error. Remove outline content and credentials first. For setup and the current server URL, see Connect AI.

Outline recovery and exports

Open Trash in Listlis to restore a deleted subtree during its 30-day recovery window. The Import & export panel downloads the live outline as Markdown or OPML. A whole-account rewind is an emergency recovery operation; email privately with the account address, approximate incident time, and affected branch if an ordinary Trash restore is not enough.

Listlis Archive extension

The extension support page covers connection, capture, selections, keyboard shortcuts, retries, and restricted Chrome pages. A failed capture can remain in the extension queue until you retry or discard it.

Privacy and account closure

The privacy policy explains data categories, service providers, retention, exports, and controls. Account closure is handled through private support and is not yet self-service. Listlis will verify the request and confirm its scope and timing before acting.